About Vodafone
At Vodafone, we’re working hard to build a more connected, inclusive and sustainable world. We challenge and innovate to delight and connect people, businesses, and communities across the world.
Join Our Team as a Sales Advisor
We’re recruiting for a part-time Sales Advisor to sell the full portfolio of Vodafone’s fixed and mobile products in our Ballincollig Store. You’ll be guided by Vodafone values, which are being customer obsessed, ambitious and competitive. If you have proven sales experience in retail, telecoms or equivalent experience where you have worked to exceeded targets, we want to hear from you!
What You’ll Need to Succeed
- An interest in customer success and technology
- Experience in a similar role or customer focused role is an advantage
- Be energetic, enthusiastic, with excellent communication skills
- Experience hitting sales targets (desirable)
- Active listening and questioning skills to help enhance customer experience and drive sales
- Be a team player
- Ability to work flexible hours, including midweek, weekends and public holidays
Duties and Responsibilities
- Achieve monthly sales targets by selling Vodafone products and services
- Maintain strong knowledge of all Vodafone products, price plans, promotions, and services
- Fielding new customers directing to staff – managing queues.
- Advise customers of our products and services across our portfolio of mobile, broadband, TV, accessories and associated services
- Deliver exceptional customer assistance and service related to Vodafone products and services to achieve a positive outcome related to customers’ issues, needs or queries
- Ensure all administration associated with the role is completed correctly
- Be guided by the Vodafone values of speed, simplicity, trust and customer focus
- Be an ambassador for the Vodafone brand
What You’ll Receive In Return
- An hourly rate + uncapped sales commission
- Bi-Annual Retention Bonus
- An opportunity to be part of Ireland’s leading total telecommunications provider, whilst benefiting from an inclusive and supportive work culture
- You’ll get to work with a fun, diverse and driven team
- Exclusive Vodafone discounts for you, your family and friends
- Access to our Employee Assistance Programme
Job Type: Part-time
Salary: €11.30-€12.20 per hour
Schedule:
- 8 hour shift
Supplemental pay types:
- Commission pay
Ability to commute/relocate:
- Ballincollig, CO. Cork: reliably commute or plan to relocate before starting work (required)
Application question(s):
- Are you willing to provide cover for our other stores if needed?
- Are you available at least 3-days midweek to work between 09:30 - 18:00? Please answer Yes or No.
Experience:
- Retail: 1 year (preferred)
- Sales: 1 year (preferred)
- Customer service: 1 year (preferred)
Language:
- fluent English (preferred)
Licence/Certification:
- B Driving Licence (preferred)
Work Location: In person
